Store Owner Agreement

This Store Owner Agreement governs your use of Gearmate as a store owner. By creating a store on Gearmate, you ("Store Owner") agree to these terms in addition to our general Terms of Service.

Gearmate provides a self-serve apparel platform. We handle product fulfillment through our partner Printful and payment processing through Stripe. You provide the brand, the artwork, and the audience — your unit, team, school, or organization.

Running a store on Gearmate is free. Gearmate sets the price of every product. The price covers the manufacturing and fulfillment cost paid to our print partner plus the operating margin Gearmate retains to run the platform, and it accounts for additional print placements (back, sleeves, names and numbers, etc.).

Prices may change when our print partner's costs change. Customers are always charged the price shown at checkout. Store owners do not set prices and do not receive a share of sales.

You agree to:

• Only upload artwork, logos, photography, and copy that you own or have explicit permission to use commercially.
• Not use copyrighted, trademarked, or otherwise protected material without proper authorization.
• Not use Gearmate for illegal content or purposes.
• Keep product names, descriptions, and store information accurate and current.
• Help Gearmate answer questions about your store's designs, and cooperate on dispute and chargeback responses, when we ask.

You retain ownership of all artwork and content you upload to Gearmate. By uploading, you grant Gearmate a worldwide, royalty-free, non-exclusive license to host, display, reproduce, and ship products bearing that content — but solely for the purpose of operating your store and fulfilling orders placed through it.

The license terminates when you delete the content or close your store, except as needed to fulfill orders already placed.

Gearmate is not affiliated with the U.S. Department of Defense, any branch of the U.S. Armed Forces, or any other government agency.

If your store sells products bearing unit insignia, rank symbols, or other military identifying marks, you represent and warrant that you have the authority to use those marks on commercial apparel for the audience you're selling to. Gearmate assumes that unit logos uploaded by recognized unit leadership are being used with proper authorization, but the responsibility for that authorization rests with you.

Products fulfilled by Printful are not certified Berry Amendment compliant unless Gearmate explicitly states so in writing for a specific SKU. Berry Amendment compliance requires U.S.-sourced fibers and U.S.-based manufacturing under specific conditions; off-the-shelf print-on-demand apparel does not meet those requirements.

Procurement officers buying for U.S. government use must verify compliance independently before purchase. Gearmate makes no warranty of compliance and is not responsible for purchases made in violation of applicable procurement regulations.

Gearmate handles customer orders, questions, and complaints. Defective items, damaged-in-transit items, and wrong-item shipments are handled per the Gearmate Refund & Return Policy. Correctly-printed items are not returnable due to the custom-printed nature of every order.

Gearmate does not review products before they go on sale, but may remove any product, or suspend or close any store, that violates this Agreement, the Terms of Service, or applicable law. A removed product cannot be put back on sale without Gearmate's approval. Reasons include but are not limited to:

• Unauthorized use of trademarks, copyrighted artwork, or insignia.
• Excessive chargeback rates indicating fraud or buyer harm.
• Misrepresentation of identity or affiliation.

Confirmed fraud results in immediate termination.

Gearmate's total liability to a Store Owner arising out of or related to this Agreement is limited to one hundred US dollars ($100). Gearmate is not liable for indirect, incidental, consequential, or punitive damages.

This Agreement is governed by the laws of the State of Oklahoma, without regard to its conflict-of-laws principles. Disputes are resolved as set out in the Dispute Resolution section of our Terms of Service (informal negotiation, then binding arbitration in Oklahoma). Any dispute that is not subject to arbitration will be resolved in the state or federal courts located in Oklahoma County, Oklahoma.

This Agreement supplements the Terms of Service. If they conflict on a matter concerning your store, this Agreement controls.

Questions about this Agreement? Email legal@gearmate.co.