Shipping Policy

This Shipping Policy is part of our Terms of Service and should be read alongside our main Terms at gearmate.co/legal/terms.

We offer the following shipping methods. All orders are fulfilled by our third-party print-on-demand partner. Shipping fees are calculated at checkout based on your delivery address and order contents.

All delivery times are estimates only and are not guaranteed.

For EU and UK consumers: Estimated delivery times reflect the earliest available delivery and deliveries will be made within 30 days after the day we accept your order. This does not affect your statutory rights.

Before your order ships it must be printed and prepared for fulfillment. Production typically takes 5–7 business days and is separate from shipping time.

We ship to most countries worldwide. We are unable to deliver to the following countries:

• Cuba
• Iran
• Russia
• Belarus
• Syria
• North Korea

International orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in your order total at checkout.

We proudly support shipping to APO/FPO military addresses. Select "United States" as the country and enter your APO/FPO address. Delivery to military addresses may take longer than standard domestic estimates.

If your order is delayed for any reason we will notify you as soon as possible and provide a revised estimated delivery date.

For EU and UK consumers: This does not affect your statutory rights.

Once your order ships you will receive a confirmation email with a tracking number. You can also track your order at any time by visiting gearmate.co/order-lookup.

If your package has not arrived within the following timeframes from the shipping date, please contact us:

• United States: 15 business days
• International: 30 business days

Contact support@gearmate.co with your order number and we will investigate with our fulfillment partner.

Please ensure your shipping address is correct before completing your order. We are not responsible for orders shipped to an incorrect address provided by the customer. Contact support@gearmate.co immediately after placing your order if you need to update your address. We cannot guarantee changes once production begins.

For questions about returns and refunds please review our Refund Policy at gearmate.co/legal/refunds.

If you have any questions about shipping please contact us:

• Email: support@gearmate.co
• Contact form: gearmate.co/contact